The rules and guidelines for using the FYRE Rider app.
Last updated: July 11, 2026
Welcome to FYRE Rider. By downloading, registering for, or using the FYRE Rider mobile application, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the app.
To use FYRE Rider, you must: • Be at least 18 years of age. • Hold a valid driving licence appropriate for the vehicle you operate. • Possess a valid Registration Certificate (RC) for your vehicle. • Provide accurate and truthful information during registration. We reserve the right to suspend or terminate accounts that fail to meet these eligibility requirements.
You must register an account to use the app's services. You agree to: • Provide accurate, current, and complete information during registration. • Maintain the security of your account credentials. • Notify us immediately of any unauthorised use of your account. • Be responsible for all activities that occur under your account. You may authenticate using Google Sign-In. By doing so, you authorise us to access your basic Google profile information (name and email) for account creation and login purposes.
As a registered rider, you agree to: • Start and end shifts accurately using the app's shift management features. • Submit login and logout photos as required for verification. • Complete assigned tasks and submit proof photos as requested. • Perform battery swaps as directed and document them with photos. • Maintain your vehicle and equipment in safe working condition. • Comply with all applicable traffic laws and local regulations. • Not share your account or assigned equipment with other individuals. • Report any hardware issues (box, battery) or app bugs promptly through the Support section.
Earnings are calculated based on active shift hours, distance travelled, battery swaps completed, and task compliance. The app uses a points-based system: • Uptime Points: 2 points for 8+ hours, 1 point for 4–7 hours per day. • Battery Swap Points: 1 point for 1+ swap per day. • Photo Upload Points: 1 point for login + logout photos. Monthly earnings include a base pay, performance bonus, and compliance bonus based on accumulated points. Earnings are credited to your in-app wallet and can be withdrawn via UPI or bank transfer. Withdrawal requests are processed according to our payment schedule.
FYRE may assign you a box and/or battery for operational use. You agree to: • Use assigned equipment only during active shifts. • Protect equipment from damage, loss, or theft. • Return equipment upon request or upon account termination. • Report any equipment malfunction immediately. You may be held financially responsible for equipment that is lost or damaged due to negligence or misuse.
During active shifts, the app collects and records your GPS location for route tracking, safety, and performance analytics. You consent to this location tracking while a shift is active. Location data is not collected when no shift is active. You can manage location permissions from your device settings, but disabling location access will prevent you from starting shifts.
Your use of the app is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review the Privacy Policy available within the app or at the provided URL.
You agree not to: • Use the app for any illegal or unauthorised purpose. • Attempt to reverse engineer, decompile, or hack the application. • Submit false or misleading information, photos, or proofs. • Manipulate GPS data, shift times, or earnings calculations. • Interfere with or disrupt the service or servers. • Use another rider's account or share yours. Violations may result in immediate account suspension and forfeiture of pending earnings.
We reserve the right to suspend or terminate your account at any time if: • You violate these Terms and Conditions. • You provide false or misleading information. • Your behaviour poses a risk to safety or operations. • You remain inactive for an extended period. Upon termination, any pending earnings will be processed according to our payment policy, and assigned equipment must be returned.
FYRE Rider is provided on an "as is" and "as available" basis. We are not liable for: • Indirect, incidental, or consequential damages. • Loss of earnings due to app downtime or technical issues. • Issues arising from device or network failures. • Any third-party actions or services. Our total liability shall not exceed the total earnings credited to your account in the three months preceding the claim.
We may update these Terms and Conditions from time to time. We will notify you of significant changes through the app or via your registered email. Continued use of the app after changes take effect constitutes acceptance of the updated terms.
If you have questions about these Terms and Conditions, please reach out through the in-app Support section or submit a support ticket directly from the app.
By using the FYRE Rider app, you acknowledge that you have read and agree to these Terms and Conditions.